Take the worry out of maintaining your IT network. Our management program can save you money while improving support, security and efficiency.Learn More
We’ll help you avoid some of the dangers inherent in the use of technology in a law practice setting.Learn More
We’ll work with you to identify bottlenecks and restructure your systems and procedures to help you reach your goals.Learn More
We’ll help increase the flow of information across systems and reduce data entry so you can focus on client-facing activities.Learn More
Get live access to reliable, legal-focused, technology support from experienced IT technicians and consultants. We’re here to help.Learn More
WE’RE WORKING HARD TO GIVE YOU
A UNIQUE EXPERIENCE
I’ve often wondered how we would respond to an IT crisis, and yesterday afternoon we were faced with just such a scenario. Even though we were down for a few hours, I think it should be noted that Accellis did an absolutely tremendous job responding to the situation and getting us back online. They knew about the problem even before we did, mobilized literally everyone working there, and immediately identified and isolated the worm and then began cleaning all of the impacted machines. Granted, that’s their job, but they executed very well, with precision and speed. Often, credit is not given where credit is due, and in this instance I think they deserve lots of credit. Without their quick action, we could have easily been down for 10 times the amount of time.
Accellis has taken all of the normal IT tasks, server maintenance, support, etc…, and made it all worry free. After I met a few of the techs and started dealing with them, I ceased to have any concerns about our IT environment, because I know that they're there watching over it all for me. Accellis provides a level of peace of mind and comfort to my IT department that is unmatched elsewhere. They often alert me of problems before I even realize they exist. They will walk with me hand in hand through an issue, or jump right in and talk tech if I’d like. They're extremely reliable, very friendly, and always a pleasure to deal with.
I would definitely recommend Accellis for a number of reasons, but there are two that stand out. The first is that you can always get through to speak to technician at the Help Desk. There is never a time when we have had to leave a message on a voice message system. Second, and just as important, is that next to our employees, our network is the life line of our business. Working with Accellis provides us with the support and technology that we require to operate day-to-day without worrying about down time...Accellis has exceeded our expectations in the time we have worked with them.
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