Accellis Help Desk is a full-service Managed Services solution that is specifically designed to meet the IT demands of law firms. We deliver full-scale IT management and help desk support to law firms, regardless of firm size or location.
- Access to support via phone, online chat, and email
- 99% of calls to our Help Desk are answered in less than 30 seconds
- 95% of calls result in immediate support by the technician answering the phone
- 98% satisfaction with service issues
- 95% of clients are very likely to recommend Accellis to a friend or colleague
As your firm’s technology becomes more complex, access to IT personnel with specialized knowledge is essential to ensure work continuity and firm growth.