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Managed Services

Accellis Managed Services allows you to focus on your core business functions by taking the worry out of maintaining your computer network. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. Our programs are uniquely designed to deliver best-in-class information technology services specifically designed to meet the needs and budgets of today’s fast moving organizations. We accomplish this by combining our technical skills & experience, tools, and methodologies with the high level of personalized, relationship-focused service that you deserve.

Technology is more than a one-time exercise – it’s an evolution in processes, training, information and systems that together can be the difference to your firm’s long-term success. Accellis is the partner that makes it happen.

Accellis Managed Services

Managed IT Services
Accellis Technology Group’s Managed IT Services program is a full service solution that provides you with the peace of mind that comes from knowing your technology environment is being managed and protected 24 hours a day, 365 days a year.

How? Put simply, we collect and analyze performance data for nearly every key component of your network and watch it for signs of trouble. Whether it’s the server, desktops, switches, back-ups or Internet connections – we’ve got an eye on it. Stopped services, failed back-ups and email problems are all examples of items we will know about before our clients do – and we will be working to resolve these issues before most people even know about them.

  • Preventative Server & Network Maintenance
  • Performance & Availability Monitoring
  • Patch & Antivirus Management
  • Backup Management
  • Security & Firewall Monitoring Services
  • Desktop Management
  • Software and Hardware Inventory Control
  • Emergency Network Support
  • On-Site Network Engineering & Support (as applicable)
  • Desktop Management
  • Help Desk & Remote Support
  • Mobile Device Management
  • Level 1 Software Support
  • IT Budgeting and Planning
  • Technical Audit
  • Server Management & Maintenance
Managed Endpoint Security
What’s worse than a Virus? Wasting time and money planning for or recovering from one. Accellis Managed Endpoint Security provides fully integrated anti-virus, anti-malware, personal firewall, content-filtering, and host intrusion prevention – all deployed from a single, centralized console that ensures you’re protected 24/7/365.

  • Intrusion prevention & proactive detection and behavioral analysis
  • Centralized management through a single console
  • Deployment, monitoring and management is automated, ensuring 100% IT coverage
  • Even laptops outside of the network to can be fully protected
  • Detailed reporting to ensure that you know what is happening
  • All of the licensing, deployment and infrastructure is handled by Accellis
  • By leveraging Accellis, you’re getting a world-class solution at a fraction of the cost

Accellis provides the skilled IT resources, domain expertise, centralized monitoring and management facilities, and proactive approach ensuring the protection of your desktops and laptops against the ongoing threat of viruses, malware and malicious code attacks. Available at the same cost or less than your existing stand-alone anti-virus product, the Managed Endpoint Security solution is an unbeatable value.

Managed Spam
Last month, Accellis prevented almost 14,000 viruses and half a million spam messages from reaching our clients’ inbox. Every 4.4 seconds, we block another malicious email – freeing bandwidth, saving time and preventing thousands of dollars in damages for our customers.

Easy to use and affordable, Accellis Managed Spam Services prevents unwanted viruses, malware and junk mail from filling up your inbox. It’s like having your own personal spam-defense team that works around the clock to keep you protected.

  • External anti-spam and email filtering
  • Virus, Malware and Spyware  protection
  • Daily digest reports
  • Automatic definitions updates
  • Real-time security alerts

Accellis Managed Spam Services keeps your firm safe, secure and protected so you focus on running your business.

Managed Backup
What if you couldn’t gain access to your office for the next week…or month? Sounds simplistic, but this is a fundamental question law firms must address. A range of possible disasters, from computer viruses to natural or man-made disasters, can immobilize your firm, causing loss of revenue-generating clients to competitors who are prepared.

Accellis Managed Backup is specifically a disaster recovery solution. It works in concert with your on-premise backup scheme to add redundancy and continuity. All of your data is saved in the normal backup scheme and is then also redundantly stored in the cloud.

Unlike most providers, who cost more and only save your files, our Managed Backup program saves your files as well as databases, mail servers, and system state. This is an important distinction. If you only save your files, and then experience complete data loss, you will have to manually re-engineer your server’s system state and profiles. Also, each PC will have to be manually be reconfigured and connected to the server. All of this re-engineering, and potentially thousands or tens of thousands of dollars, could be prevented if the system state and databases with files were included in your backup solution.

Accellis Managed Backup is a data backup and disaster recovery program designed to offer 24/7 peace of mind that all firm data, including files, databases and server system state, are backed up and secure.

  • Files are backed up automatically and continually in the background
  • Saves your files as well as databases, mail servers, and system state
  • Files are encrypted at all times and stored on redundant disk arrays
  • If something happens, files are easy to recover or to roll back to previous versions

Accellis Managed Backup Services keeps your firm safe, secure and protected so you focus on running your business. Contact us today to start!

Mobile Device Management
As more data and sensitive information is transmitted and stored through laptops, phones and tablets, law firms and businesses are facing increasing performance, management, and security risks associated with employee and company owned mobile devices. With Mobile Device Management (MDM), we can manage, secure and monitor your firm’s mobile devices in real time.

Mobile Device Management will help your firm:

  • Reduce your exposure and risk of data loss
  • Provide greater control and visibility over company-owned devices
  • Enforce security requirements
  • Simplify configuration through preconfigured device profiles
  • Track warranties and usage statistics in a consolidated account
  • Mobile Device will give your firm the ability to:
  • Remotely lock or wipe lost devices
  • Track device location via GPS
  • Keep track of devices across your firm
  • View health and usage statistics
  • Enforce passcode requirements
  • Prevent unauthorized access to apps and websites

Mobile Device Management allows your firm to customize a plan to meet your unique mobility needs while uniformly securing all mobile assets. Rely on Accellis to keep your firm safe, secure and protected so you focus on running your business. Contact us today.

This is only the start. Our program delivers best-in-class information technology services specifically designed to meet the needs and budgets of today’s fast moving organizations.

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