Computer problems always seem to occur at the most inconvenient time: When you’re in the middle of drafting a contract that you haven’t saved yet, at 6pm on Friday when and you’re almost done entering your time, or right when you’re about to hit your highest score on your online Texas Hold ‘em tournament. But before you take a baseball bat to your PC while screaming profanities about your IT guy, here are a few things to try:
- Make sure everything is plugged in. I know it sounds silly. But you wouldn’t believe how many calls we get from people that didn’t realize their mouse wasn’t plugged into the USB port, or the Ethernet cable fell out when you kicked off your shoes to air out your toesies and accidentally bumped your PC.
- Make sure it’s turned on. It’s easy to forget the most basic of things. Once, I patiently waited for my 5-cheese DiGiorno pizza to cook for 40 minutes, only to find out that I forgot to turn the oven on. Oops. So always double check the switch on your wireless mouse, the power button on your PC, and your monitor to make sure it’s turned on.
- Reboot. Yes, restarting your computer is a pain, but it will solve about 75% of your computer issues. Chances are your computer hasn’t been turned off for a few days, a week, or even…dare I say it…a whole month (tisk, tisk). Restarting your computer gives essential processes a time to refresh and rejuvenate. So give your computer a chance to catch its breath, go grab a cup of coffee, and soon you’ll be BFFs again. Oh, and try not to fib to your IT guy by telling him you’ve already rebooted. We can easily look this up…not that we’re judging.
Don’t get me wrong, we love hearing from our clients. So feel free and ignore everything above and give us a holler. But for the do-it-yourselfers, we hope this helps alleviate some of your IT woes.