Collection and Use of Personally Identifiable Information
Personally Identifiable Information
How We Use the Information
Generally, Accellis uses the information to provide the products and services or information you have requested, to personalize your experience on our website(s), to provide customer support, to improve our website(s), to enforce our agreements and policies, to resolve disputes, to improve our marketing and promotional efforts and to design new services for your future use.
Accellis may also use the information to notify you about new products and services or offers that we may have available, to provide news about Accellis; to send you notifications about planned maintenance related to Accellis’ infrastructure or about incidents which might impact your services.
When We Share the Information
Accellis shares information within our company to enable us to better understand our customers’ service needs, and to learn how to best design, develop and deliver services to meet those needs. We use your personal information only for the outlined purposes and we do not sell, rent or lease our customer lists to unaffiliated third parties without your consent.
To provide our products and services, we, like many organizations, may use third party service providers for routine services such as hiring other companies to provide services on our behalf, including processing and delivery of mailings, providing customer support and service offerings, processing transactions or performing statistical analysis of our services. In such cases, Accellis provides only the personal information necessary to ensure the service is delivered and requires that the service provider sign a non-disclosure agreement consenting to keep your personal information confidential and secure and limiting its use to the purpose for which it was disclosed. After the service provider has completed the service, the service provider must either destroy the information or return it to Accellis. Accellis may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary: (a) to conform to the mandates of the law or comply with legal process served on Accellis; (b) to protect and defend the rights or property of Accellis; (c) to act in urgent circumstances to protect the personal safety of users of our services or members of the public, (d) to respond to legal requests, or (e) in connection with the sale of all or substantially all of our assets to which our website(s) relates.
Other Information We Collect
Some information may automatically be collected as you browse our website(s). Our web server automatically collects some information such as the user-agent (your web browser type, operating system and platform version, etc.), your Internet service provider’s domain name, the Internet Protocol (IP) address used to connect your computer to the Internet, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics.
By providing your information to us, you consent to our use of your personal information for the purposes outlined herein. We do not collect personally identifiable information about you on our website(s) without your knowledge and all such information we collect you are providing to us. You are not required to provide us with this information; however, if you choose not to provide such information or withdraw your consent to collect, use and disclose your information, we may not be able to provide you with some services and you may not be able to participate in some of the activities on our website(s).
We use the information we collect from you to allow you to participate in the site activities for which the information is collected. For example, when you give us your e-mail address to receive newsletters, information regarding our services and special promotions, your e-mail address will be added to our marketing database. We will not send solicitations via e-mail to you if you request that they not be sent. On each e-mail you receive, you are given the opportunity to unsubscribe. Once you unsubscribe, you will no longer receive such e-mails. If you decide to withdraw or refuse your consent, our ability to communicate with you may be diminished and you may limit your access to services that may be of value to you.
Children and Privacy
Our website(s) is not directed at children and most services offered on this site are designed for businesses and adults. We do not knowingly collect information from or about children under 13 years of age.