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Here are some tips on how to cut the amount of time you are on the phone with tech support in half.

Computer problems always seem to occur at the most inconvenient time: When you’re in the middle of drafting a contract that you haven’t saved yet, at 6pm on Friday when and you’re almost done [...]

I know your IT guys are really nice. And they really do try to drink less than five cups of your coffee every morning when onsite. But let’s pretend that in some parallel universe your IT guys [...]